Your organization’s future is in safe hands with Arrow. Our project management group is certified by the US-based Project Management Institute (PMI), an international professional association that promotes, researches, and sets the best practices standards in project management. Following their model, Arrow implements a four-step process that allows us to work closely with our partners to plan, develop, implement, and follow up with projects to ensure successful and lasting business transformation.

Step 1: Project Initiation

When conducting your initial meetings with our project managers, we will look to understand the inner workings of your organization to set goals and create an outline for an overall project charter. This includes evaluating the role and desires of stakeholders inside and outside the organization, management, and staff's current capabilities and competencies, and the organizational makeup and daily workflow capacities. 

Step 2: Planning

Once we have developed a complete picture of where your organization is and the goals that they want to achieve, Arrow’s team of consultants then gets to work creating a comprehensive strategy for digital transformation. We develop a roadmap with appropriate milestones, a timeline, and a schedule that will be followed during execution. This step also includes an assessment reporting structure that will allow us to gauge achievements and adapt according to stakeholder requirements.

Step 3: Execution and Control

The plan established according to the objectives and roadmap developed in the first two steps is implemented and deliverables completed, using hardware and software solutions provided by our international partners. At every point throughout this stage, Arrow produces regular status reports that review the progress of the timeline achievement and manage the risks, issues, and changes that appear during the project realization.  

Step 4: Hand-Over  

The end of the execution timeline marks a transition, where Arrow begins to hand over the operation manuals, source code, and training manuals needed for the organization to continue working under its in-house management team. Several reports are produced and discussed with the customer, outlining the achievements of the overall project and the challenges that need to be addressed in the future. If required, a future service agreement may be concluded with Arrow to provide continued on-site and remote support.